Terms of service

Terms of Service — HealFREQ

Website: healfreq.shop
Contact: contact@healfreq.shop
Last updated: October 18, 2025

Overview

This website is operated by HealFREQ (“we,” “us,” “our”). By visiting the Site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by link. These Terms apply to all users of the Site.

Please read these Terms carefully. If you do not agree to all terms and conditions, you may not use the Site or the Service. Any new features or tools added to the current store are also subject to these Terms. We may update these Terms from time to time by posting changes on this page. Your continued use of the Site constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.

1) Online Store Terms

  • You represent that you are at least the age of majority in your state or province of residence, or you have given us consent to allow any of your minor dependents to use this Site.

  • You may not use our products for any unlawful purpose, nor violate any laws in your jurisdiction (including copyright laws).

  • You must not transmit any worms, viruses, or destructive code.

  • A breach of any Term may result in immediate termination of your access to the Service.

2) General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You understand your content (excluding credit card data) may be transferred unencrypted over various networks and adapted to technical requirements of connecting devices; credit card data is always encrypted during transfer.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

  • Headings are for convenience only and do not limit these Terms.

3) Accuracy, Completeness, and Timeliness of Information

  • Information on the Site is provided for general purposes only and may not be accurate, complete, or current. You should consult primary, more timely sources before making decisions.

  • Historical information may be provided for reference and is not current. We may modify Site contents at any time but have no obligation to update information. You agree it is your responsibility to monitor changes.

4) Modifications to the Service and Prices

  • Prices for our products are subject to change without notice.

  • We may modify or discontinue the Service (or any part/content) at any time without notice.

  • We are not liable for any modification, price change, suspension, or discontinuance of the Service.

5) Products or Services

  • Certain products or services may be available exclusively online and may have limited quantities, subject to our Refund & Returns Policy.

  • We attempt to display product colors and images accurately; we cannot guarantee your monitor’s display will be accurate.

  • We may limit sales to any person, region, or jurisdiction and limit quantities. Descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time.

  • We do not warrant that the quality of products or services will meet your expectations or that any errors in the Service will be corrected.

6) Accuracy of Billing and Account Information

  • We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order, including orders using the same account, payment card, billing/shipping address, or contact details. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided.

  • We may limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

  • You agree to provide current, complete, and accurate purchase and account information, and to promptly update your account (email, addresses, payment details) so we can complete your transactions and contact you as needed.

  • See our Refund & Returns Policy for more details.

7) Optional Tools

  • We may provide access to third-party tools over which we neither monitor nor have control.

  • You agree that we provide such tools “as is” and “as available” without warranties or conditions and without endorsement. We have no liability arising from or relating to your use of optional tools.

  • Your use of optional tools is at your own risk and you should ensure you understand and agree to the terms provided by the relevant third party.

  • We may offer new services and/or features in the future; such new features will also be subject to these Terms.

8) Third-Party Links

  • Certain content, products, and services available via our Service may include materials from third parties.

  • Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy, and we do not warrant and are not liable for any third-party materials, websites, products, or services.

  • Review third-party policies and practices carefully before engaging in transactions. Complaints, claims, or questions regarding third-party products should be directed to the third party.

9) User Comments, Feedback, and Other Submissions

  • If you send us submissions (e.g., contest entries, ideas, proposals, plans, or other materials), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium, at any time, without restriction and without obligation to maintain confidentiality, pay compensation, or respond.

  • We may (but have no obligation to) monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms.

  • You agree your comments will not violate any rights of third parties and will not contain unlawful, abusive, or obscene material, viruses, or malware. You may not use a false email address or mislead us or third parties as to the origin of comments. You are solely responsible for your comments and their accuracy.

10) Personal Information

Your submission of personal information through the store is governed by our Privacy Policy (see: Privacy Policy — HealFREQ).

11) Errors, Inaccuracies, and Omissions

From time to time there may be information on the Site or in the Service that contains typographical errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability). We reserve the right to correct errors, change or update information, or cancel orders if any information is inaccurate at any time without prior notice (including after you submit your order). We undertake no obligation to update or clarify information except as required by law.

12) Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate international, federal, provincial/state, or local laws; (d) to infringe our or others’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features of the Service or any related website. We may terminate your use of the Service for violating any prohibited use.

13) Disclaimer of Warranties; Limitation of Liability

  • We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable.

  • You agree that we may remove the Service for indefinite periods or cancel the Service at any time, without notice.

  • You expressly agree that your use of the Service and any products obtained through it is at your sole risk. Except as expressly stated by us, the Service and products are provided “as is” and “as available,” without any warranties or conditions of any kind, express or implied (including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement).

  • In no case shall HealFREQ, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including lost profits, revenue, savings, data, replacement costs), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, even if advised of the possibility. Some jurisdictions do not allow exclusion or limitation of liability for consequential or incidental damages; in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14) Indemnification

You agree to indemnify, defend, and hold harmless HealFREQ and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

15) Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This determination shall not affect the validity and enforceability of any remaining provisions.

16) Termination

Obligations and liabilities incurred prior to termination survive termination of this agreement. These Terms are effective unless and until terminated by you or us. You may terminate at any time by notifying us that you no longer wish to use our Services or when you cease using the Site. If we believe you have failed to comply with any provision, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; we may also deny you access to our Services.

17) Entire Agreement

These Terms and any policies or operating rules posted by us on the Site (including Privacy Policy and Refund & Returns Policy) constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications. Any ambiguities in interpretation shall not be construed against the drafting party.

18) Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States (and, where applicable, the laws of the state or province where HealFREQ is organized), without regard to conflicts of law principles.

19) Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates here. Your continued use of the Site or Service following any changes constitutes acceptance of those changes.

20) Contact Information

Questions about the Terms of Service: contact@healfreq.shop